Drop and re-create the existing portal user on the new server
On Linux (as "aptare" user):
sqlplus / as sysdba
drop user portal cascade;
@/opt/aptare/database/ora_scripts/create_portal_user.plb;
Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist