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  1. Home
  2. Resiliency Platform
  3. Product Documentation
  4. Section XIII. Troubleshooting and Using command line interface
  5. Troubleshoot
  6. Resolving the Admin Wait state

Resolving the Admin Wait state

During replication of a resiliency group, an issue may occur which requires manual intervention for a Veritas Replication Set on the Replication Gateway. For example, there may be disk corruption or a disk may not be accessible. Any of the replication services, including the I/O Receiver, the Transceiver, the Applier, or the Replication Engine, may detect an issue when sending, receiving, or applying an update. The operation fails, and the replication state of the Resiliency Group shows in the web console as Admin Intervention Required.

To debug further, determine the type of issue and which Veritas Replication Set is affected by logging into the Replication Gateway and performing step 1 in the procedure described below. A Veritas Replication Set consists of all the disks for a protected virtual machine.

After the issue is manually resolved, you must clear the Admin Wait state. On the Replication Gateway where the Veritas Replication Set has the Admin Wait state, use the following steps. This procedure assumes that the replication is from the production data center to the recovery data center. If the issue occurred during the prepare for failback operation, the replication direction is reversed.

To clear the Admin Wait state

  1. You can clear the admin wait from recovery site Gateway. Login to the recovery site Gateway as admin user. This will invoke the KLISH interface:
    monitor> datamover repl-sets

    The output of this command shows the VRS-ID of the Veritas Replication Set. It also displays a column for Admin Intervention, which shows the Admin Wait string indicating the type of error and the service that reported the error.

    See Admin Wait state codes .

  2. After resolving the underlying issue, clear the Admin Wait state on the Replication Set from recovery site Gateway using the following command of KLISH:
    manage> datamover operation clear-admin-wait
    

    You need to enter the VRS-ID of the Veritas Replication Set.

    You also have an option to specify if you want a full sync to clear the Admin Wait.

  3. Verify if the Admin Wait state has been resolved by using the following command of KLISH:
    monitor> datamover repl-sets

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