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  1. Home
  2. System Health Insights User Guide
  3. Getting Started
  4. Prerequisites

Prerequisites

Enable Call Home
  • Enable the Call Home feature on the appliance using the Shell command prompt or the web console.

    For more information, refer to the Enabling and disabling Call Home from the appliance shell menu and Enabling and disabling Call Home from the NetBackup Appliance Web Console sections in the AutoSupport Reference Guide.

  • Make sure that the connection to AutoSupport servers is not blocked by the firewall within your network.

Supported Browsers and Appliances
  1. Use the Google Chrome or the Mozilla Firefox browsers to access System Health Insights.

  2. System Health Insights supports registration, monitoring and predictive analytics of the following Veritas appliance products:

    NetBackup appliance models with software versions 3.0 or later

    • NetBackup Appliance 5240

    • NetBackup Appliance 5250

    • NetBackup Appliance 5330 High Availability

    • NetBackup Appliance 5340

    • NetBackup Appliance 5340 High Availability

    • NetBackup Appliance 5350

    Flex appliance models

    with software versions 2.0.1 or later installed

    • Flex Appliance 5150

    • Flex Appliance 5250

    • Flex Appliance 5260

    • Flex Appliance 5340

    • Flex Appliance 5350

    • Flex Appliance 5360

    Access appliance model

    with software versions 7.4.2.300 or later installed

    • Access Appliance 3340

    • Access Appliance 3350

    NetBackup Flex Scale Appliance models with software versions 2.1 or later installed

    • NetBackup Flex Scale 5551

    • NeBackup Flex Scale 5562

More Information

Launching and accessing System Health Insights

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