Review current environment configuration

Before you begin the upgrade, review your existing installation. Self Service has six components that are typically distributed across two servers.

Table: Typical Self Service configuration

Location	Component
IIS server	NetBackupSelfService NetBackupSelfServicePubilcWebService
Windows services	Portal Windows service Adapter Tasks (Self Service 9.1 and later)
SQL server	Portal database Adapter database

You can identify the components in your environment from within NetBackup Self Service.

Identify the IIS components.
Log on to the web server and open Internet Information Services (IIS) Manager.
Browse the sites and identify the two IIS components that are listed in Table: Typical Self Service configuration.
Identify the Windows service.
Log on to the server with the Windows Service. In a default installation of Self Service, the service is located on the web server.
Open Services and locate the Portal Windows Service.
Identify the databases.
Open Microsoft SQL Server Management Studio, and connect to the database server.
Identify the two databases that are listed in Table: Typical Self Service configuration.
See Installed components.