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  1. Home
  2. NetBackup™ for Cloud Object Store Administrator's Guide
  3. Troubleshooting
NetBackup™ for Cloud Object Store Administrator's Guide

Troubleshooting

This section includes the following topics:
  • Credential validation failed. Provide correct Cloud account name and credentials.

  • Error 5549: Cannot validate bucket logging information

  • Error 5576: The maximum number of concurrent jobs specified for a storage unit, must be greater than or equal to the number of streams specified in the policy.

  • Error 5579: Falling back to object listing for change detection, not considering object change tracking for this bucket, specified in the policy.

  • Error 5580: The specified failover strategy for the storage unit group is incompatible with the Cloud object store policy, with dynamic multi-streaming.

  • Error 5545: Backup failed as NetBackup cannot parse records from the log object

  • Error 5541: Cannot take backup, the specified staging location does not have enough space

  • Error 5537: Backup failed: Incorrect read/write permissions are specified for the download staging path.

  • Error 5538: Cannot perform backup. Incorrect ownership is specified for the download staging path.

  • Reduced acceleration during the first full backup, after upgrade to versions 10.5 and 11.

  • After backup, some files in the shm folder and shared memory are not cleaned up.

  • After an upgrade to NetBackup version 10.5, copying, activating, and deactivating policies may fail for older policies

  • Backup fails with default number of streams with the error: Failed to start NetBackup COSP process.

  • Backup fails, after you select a scale out server or Snapshot Manager as a backup host

  • Backup fails or becomes partially successful on GCP storage for objects with content encoded as GZIP.

  • Recovery for the original bucket recovery option starts, but the job fails with error 3601

  • Recovery Job does not start

  • Restore fails: "Error bpbrm (PID=3899) client restore EXIT STATUS 40: network connection broken"

  • Access tier property not restored after overwriting the existing object in the original location

  • Reduced accelerator optimization in Azure for OR query with multiple tags

  • Backup failed and shows a certificate error with Amazon S3 bucket names containing dots (.)

  • Azure backup jobs fail when space is provided in a tag query for either tag key name or value.

  • The Cloud object store account has encountered an error

  • The bucket is list empty during policy selection

  • Creating a second account on Cloudian fails by selecting an existing region

  • Restore failed with 2825 incomplete restore operation

  • Bucket listing of a cloud provider fails when adding a bucket in the Cloud objects tab

  • AIR import image restore fails on the target domain if the Cloud store account is not added to the target domain

  • Backup for Azure Data Lake fails when a back-level media server is used with backup host or storage server version 10.3

  • Backup fails partially in Azure Data Lake: "Error nbpem (pid=16018) backup of client

  • Recovery for Azure Data Lake fails: "This operation is not permitted as the path is too deep"

  • Empty directories are not backed up in Azure Data Lake

  • Recovery error: "Invalid alternate directory location. You must specify a string with length less than 1025 valid characters"

  • Recovery error: "Invalid parameter specified"

  • Restore fails: "Cannot perform the COSP operation, skipping the object: [/testdata/FxtZMidEdTK]"

  • Cloud store account creation fails with incorrect credentials

  • Discovery failures due to improper permissions

  • Restore failures due to object lock

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