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  1. Home
  2. NetBackup™ for Cloud Object Store Administrator's Guide
  3. Troubleshooting
  4. AIR import image restore fails on the target domain if the Cloud store account is not added to the target domain
NetBackup™ for Cloud Object Store Administrator's Guide

AIR import image restore fails on the target domain if the Cloud store account is not added to the target domain

Error

Cannot perform the Cloud object store protection operation, skipping the object:[<object name>], error: [3605]

Explanation

Cloud object store account is not present in the target domain with the same name as in the source domain.

Workaround

Solution 1:

Create the Cloud object store account in the target domain with the same name as in the source domain and perform restore. See Adding Cloud object store accounts.

Solution 2:

If you have a Cloud object store account with valid credentials on the target domain, do the following:

  1. In the Recover tab, select the Bucket/Container with the source account name. Click Next.
  2. Select the backup image and add objects, folders, or prefix. Click Next.
  3. On the Recovery options page, select the option: Restore to a different bucket or container. Select another existing Cloud object store account for restoration.

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