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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 507
NetBackup™ Status Codes Reference Guide

NetBackup status code: 507

Message: Socket connection to the NetBackup Java user service has been broken. Retry your last operation. Check the log file for more details.

Explanation: The connection was broken to the NetBackup Java application server that is running on the NetBackup host (where you are logged in). The NetBackup Administration Console log file should contain more detail about this error.

Recommended Action: Do the following, as appropriate:

  • Retry the last operation.

  • If the problem persists, restart the NetBackup Java interface and try again.

  • If the problem still persists, set the debug logging for media manager to a higher level.

  • Restart the NetBackup Java interface and examine the logs.

    Note:

    You may have network or system problems unrelated to NetBackup.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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