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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 8419

NetBackup status code: 8419

Message: Error in creating the ConfigMap <ConfigMap-name> in the namespace <namespace-name> for the MediaServer <MediaServer -name>.

Explanation: Error in creation of the ConfigMap in the given namespace.

Recommended Action: Perform the following as appropriate:

  • Check the NetBackup operator logs for details using the following command:

    kubectl logs <netbackup-operator-pod-name> netbackup-operator -n <netbackup-operator-namespace>

  • Verify that RBAC permissions are correct. Refer to the NetBackup Deployment on Azure Kubernetes Cluster (AKS) Administrator's Guide.

  • Check your cluster configuration and verify that it meets the expected prerequisites for NetBackup deployment. Refer to the NetBackup Deployment on Azure Kubernetes Cluster (AKS) Administrator's Guide.

  • Check the Kubernetes documentation for service details: https://kubernetes.io/docs/concepts/services-networking/service/

    • If you deploy NetBackup on Azure Kubernetes Cluster for the first time, you can delete the media CR by removing the mediaServers section in the environment CR YAML. You need to save the mediaServer data to reuse it in next step.

    • Recreate the MediaServer CR again by updating the environment.yaml with the mediaServers section that was deleted earlier and apply the changes using the following command:

      kubectl apply -f <environment.yaml>

      The NetBackup environment and its resources are deleted and recreated again.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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