NetBackup status code: 8420
Message: Error in fetching the ConfigMap <ConfigMap-name> in the namespace <namespace-name> for the MediaServer <MediaServer -name>.
Explanation: There is an error in retrieving an existing MediaServer configmap or the configmap does not exist on the cluster. A clean-up from a previous uninstallation of NetBackup deployment was not done properly.
Recommended Action: Perform the following as appropriate:
Check the NetBackup operator logs for details using the following command:
kubectl logs <netbackup-operator-pod-name> netbackup-operator -n <netbackup-operator-namespace>
Verify that RBAC permissions are correct. Refer to the NetBackup Deployment on Azure Kubernetes Cluster (AKS) Administrator's Guide.
Check if configmap is available in the given namespace using the following command:
kubectl get configmap <configmap-name> -n <namespace>
Check the Kubernetes documentation for configmap details: https://kubernetes.io/docs/concepts/configuration/configmap/
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.