NetBackup status code: 8428
Explanation: The media server resources cannot get a primary service instance.
Recommended Action: Perform the following as appropriate:
Check the NetBackup operator logs for details using the following command:
kubectl logs <netbackup-operator-pod-name> netbackup-operator -n <netbackup-operator-namespace>
Check if the primary load balancer service is available in given namespace using the following command:
kubectl get service <service-name> -n <namespace>
Check your cluster verify that the configuration is correct. Verify that it meets the expected prerequisites for NetBackup deployment. Refer to the NetBackup Deployment on Azure Kubernetes Cluster (AKS) Administrator's Guide.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.