Configure the NetBackup service credentials for CIFS storage and disk storage units
For Common Internet File System (CIFS) storage with AdvancedDisk and BasicDisk storage units, the NetBackup Client Service and the NetBackup Remote Manager and Monitor Service services on Windows computers must using the same account credentials. If the account credentials are not configured properly, NetBackup marks all CIFS AdvancedDisk and BasicDisk storage units that use the UNC naming convention as DOWN.
To configure service credentials for CIFS storage and disk storage units
- On the media servers that have a file system mount on the CIFS storage, configure the account and the credentials.
The account must be the same account that the Windows operating system uses for read and write access to the CIFS share.
- In Windows, configure both the NetBackup Client Service and the NetBackup Remote Manager and Monitor Service to run under the same Windows user account that you created in step 1.
See your Windows documentation for details on how to configure the account for the services.