Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters
  3. Section IV. Maintenance
  4. Troubleshooting
  5. Troubleshooting AKS and EKS issues
  6. Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters

Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client

Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client.

From NetBackup version 10.1 onwards, the /mnt/nbdata directory would be on the following respective files:

  • (AKS-specific): Azure file share

  • (EKS-specific): EFS

The /mnt/nbdata directory of primary server is mounted using the NFS protocol.

Hence for backing up the data from /mnt/nbdata directory, change the policy attribute for such policies.

To resolve this issue, enable the Follow NFS check box in policy attribute.

Feedback

Was this page helpful?
Previous

Local connection is getting treated as insecure connection

Next

Storage server not supporting Instant Access capability on Web UI after upgrading NetBackup

Feedback

Was this page helpful?