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  1. Home
  2. Cohesity Data Cloud for NetBackup™ Administrator's Guide
  3. Troubleshooting
  4. Duplication fails with "operation not supported" error
Cohesity Data Cloud for NetBackup™ Administrator's Guide

Duplication fails with "operation not supported" error

While configuring duplication Storage Lifecycle Policy (SLP) for VMware backup policies, the job may fail with an error indicating that the operation is not supported.

Cause:

This issue occurs when the source and target are located in separate SpanFS storage domains. Duplication between LSUs is only supported when both are within the same NetBackup domain.

Job details:

begin writing
Critical bpdm: sts_copy_extent failed: error 2060016 operation not supported
Critical bpdm: image copy failed: error 2060016: operation not supported
Error bpdm: cannot copy image from disk, bytesCopied = 0
requesting resource <storage_unit_name>

Resolution:

Ensure that both the source and the target LSUs are:

  • Part of the same NetBackup domain

  • Hosted within the SpanFS clusters that are properly registered and recognized by the NetBackup master server.

If the LSUs are in separate domains, duplication using SLP is not supported and results in failure.

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