Replacement procedure for an Integrated Lights-Out (iLO) port
This topic describes the process of replacing the iLO port on an HPE server node. Each node has one iLO port.
The iLO port is configured with a default user name, password, and DNS name. The default information is on the serial label pull tab attached to the server. Use these values to access iLO remotely by using a web browser.
Verify if the iLO UI is accessible using the iLO host name. The following error is shown if the UI is not accessible.
Verify if the IP allocated to the iLO interface is reachable. The following error is shown if the IP is unreachable.
If you encounter these issues, there might be a problem with the cables connection or the iLO port. To isolate the issue, first tighten the cable connections and try accessing the iLO UI and the IP. If you face the same issue, replace the cables and try again. If the issue persists it implies that the iLO port is faulty. Contact Veritas TSE to replace the node with the faulty iLO port.
To replace the node:
- Check the node status in the NetBackup Flex Scale infrastructure management UI. The node is shown unhealthy and the node status is offline.
- Prepare the node for replacement:
Deploy ISO on the failed node where the OS disks were replaced.
Perform factory reset on that node from the node CLI by using the system factory-reset command.
- From the NetBackup Flex Scale infrastructure management UI perform the replace node operation.
Scan for nodes. Click Scan for nodes to discover the nodes.
Select a node from the displayed list and replace the node. For the unhealthy node, click the Actions menu (vertical ellipsis) from the right side of the row in the UI, and click Replace node.
In the Replace node dialog box, select the node that you want to use to replace the unhealthy node and click Replace node.
- After the replace node operation completes successfully check the node status in the NetBackup Flex Scale infrastructure management UI. Navigate to Monitor > Infrastructure > Nodes. The node is online and shown healthy.
Click Dashboard and verify that all the NetBackup services are running.
After you replace the node, verify that the issue is resolved.
Plug in the cable in the iLO port and verify if the iLO UI is accessible using the iLO host name.
Verify that the IP address allocated to the iLO interface is reachable.
