Backup Duration SLA
Explore your data center using customizable report templates or by using parts of your IT infrastructure as entry points. Use Search to find reports, templates and dashboards across the portal.
Use the Reports tab to examine the catalog of templates, dashboards and reports - organized by products along with user-created, and system folders. This report is located here:
The Backup Duration SLA report displays the total number of backups that completed within the specific time range.
See Available Service Level Agreement (SLA) Reports.
As you are generating your Backup Duration SLA report, consider the following best practices:
Use a consistent duration so that you can develop and compare data across the same interval.
Create a duration report for each business unit or for each customer. Depending on how your company stores data, the Administrator can set up host groups for each business unit
If you have different SLAs with different groups of users or customers, create a unique report for each SLA so that the data doesn't become skewed. Even if you have the same SLA for all users or customers, consider generating a unique report so that you can share backup duration performance data that is specific to their jobs.
To determine and improve backup duration performance, go to the following.