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  1. Home
  2. IT Analytics Help
  3. Section V. Report Reference
  4. Backup Service Level Agreement (SLA) Reports
  5. Determining and Improving Backup Duration Performance

Determining and Improving Backup Duration Performance

Use the Backup Duration SLA report to gauge your backup environment's efficiency. The Backup Duration SLA report consists of a bar chart. Backup completion time is measured in days.

Many backups run for a long time simply because they work with large amounts of data, not because of poor backup duration performance. However, sometimes a job with poor performance might be the result of a faulty tape drive that causes slow write speeds.

After you use this Backup Duration SLA chart to identify the backups that represent poor duration performance, you can drill down to determine if there is a problem. Your service level agreement determines what values represent poor performance. However, if you don't currently have an SLA implemented, strive for Good (61-120 minutes) performance by improving backup jobs with Average to Poor performance.

The Backup Duration SLA report provides the following metrics:

Table: Table 2 Performance Metrics

Metric

Performance

Completed Within 60 minutes

Excellent

Completed Within 61-120 minutes

Good

Completed Within 121-300 minutes

Average

Completed After 301+ minutes

Poor

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