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  1. Home
  2. IT Analytics Data Collector Notes and Troubleshooting
  3. Data Collector Troubleshooting
  4. Collect from remote shares (File Analytics)
IT Analytics Data Collector Notes and Troubleshooting

Collect from remote shares (File Analytics)

The functionality of the host File Analytics probe excludes remote shares that are mounted to the target host, thereby capturing only local files and folders.

To collect from remote shares, an advanced parameter must be configured.

  1. In the Portal, navigate to Admin > Advanced > Parameters.

  2. Click Add to add an advanced parameter with a value of FA_HOST_CAPTURE_REMOTE_SHARES with a default value of Y, along with the target server host name.

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