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  2. IT Analytics Data Collector Notes and Troubleshooting
  3. Data Collector Troubleshooting
IT Analytics Data Collector Notes and Troubleshooting

Data Collector Troubleshooting

This section includes the following topics:
  • Resolving Data Collectors connections issues - Linux specific

  • Resolving Data Collectors connections issues - Windows specific

  • Portal upgrade performance issues

  • Verify the Data Collector configuration

  • Verify Connectivity

  • Configuring web proxy updates

  • Collecting missed events for Veritas Backup Exec

  • Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec

  • Useful Data Collection scripts for capacity

  • Host resources troubleshooting

  • Host resources: Check the status of the WMI proxy server

  • Host resources: Post-Installation verification

  • Host resources: Check host connectivity using standard SSH

  • Host resources: Check host connectivity

  • Host resources: Check host connectivity using Host Resource Configuration file

  • Host resources: Generating host resource configuration files

  • Host resources: Check the execution of a command on a remote server

  • Host resources Data Collection

  • Host resources: Collection in stand-alone mode

  • Configuring parameters for SSH

  • Identifying Windows file system access errors (File Analytics)

  • Collect from remote shares (File Analytics)

  • Adding a certificate to the Java keystore

  • Override default Java Heap memory (XMX) value for Data Collector utilities

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