Veritas System Health Insights for Appliance Fleet Management
Veritas System Health Insights is a SaaS-based global appliance monitoring and insights portal that delivers telemetry-driven information to help you understand the health and operational state of your appliances in production. It offers key insights and recommendations driven by Veritas Predictive Insights, such as a consolidated system reliability score, storage trends and forecasts, and predictive and prescriptive recommendations.
System Health Insights also enables support and sales teams to consolidate customer appliance install base information, entitlement information, and ties in telemetry data to show a comprehensive view of a customer's appliance health, support state, and capacity usage. The support teams can extend assistance in monitoring customers' storage environment and suggest proactive measures to avoid undesirable situations.
Some of the key features and benefits of System Health Insights include:
Ability to view the following:
Call Home status
Support entitlement
Registration details
Insights gathered from appliance telemetry such as System Reliability Score, recommendation, and storage utilization.
Telemetry data such as inventory and events.
An extra layer of access control with the ability to restrict the appliance data access from unauthorized Veritas teams
Fast and powerful search interface to find and filter systems across multiple accounts
Ability to save custom search queries for fast, repeatable retrieval
Keeping track of shipping dates, maintenance status, support start, and end dates
Long-term storage utilization trends and 12-week predictive forecast
Role Based Access Control (RBAC) for appliance registration and monitoring
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