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  1. Home
  2. IT Analytics Help
  3. Section V. Report Reference
  4. Backup Service Level Agreement (SLA) Reports
  5. Determining and Improving Backup Duration Performance
  6. To determine and improve backup duration performance

To determine and improve backup duration performance

  1. Go to the Backup Duration SLA.

    See Backup Duration SLA .

  2. For each day, observe the number of backups in the bar graph's y-axis or hold your cursor over the color-coded segments to display the number of backups.

    Each bar represents a specific day. If no bar appears for a specific day, then either no backup jobs ran that day or no data is available because the Data Collector and the Reporting Database were not installed at that time.

  3. Identify poorly performing jobs:

    Click on the color-coded bar segments that represent poor performance, as defined by your SLA, drilling down into the actual jobs. Each segment represents a 100% of the overall jobs for the day.

    Identify any trends between backup jobs. For example, are the poorly performing backup jobs taking place at a particular time?

  4. Implement solutions to increase backup performance, such as:

    • Back up during a less busy time.

    • Increase network speed.

    • Add additional processors or upgrade existing processors.

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