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  1. Home
  2. IT Analytics Help
  3. Section IV. End user
  4. Troubleshoot the Portal
  5. Debug
  6. Debugging Level Scope

Debugging Level Scope

You can set debugging for an individual user session and/or on a system wide scope for all users. If you select system level logging, you can specify the Portal components to monitor.

To Access Debugging

  • In the Portal, within a report window, enter the following key combination:

    Ctrl+Alt+D

    Note:

    Do not activate the Debug logging without first consulting with Cohesity Support.

To Set Debugging for an Individual User Session

You can set debugging for an individual user session.

  • Click Reports to enable/disable the database logging for the current user session.

To Set Debugging for System Wide Components

Enable/disable the specific logs you want to collect across the Portal.

  • Select All unless you have been asked to only choose specific components to collect the related logs:
    • Web

    • Service

    • Domain

    • Data

    • Third Party

To Reset the Logging Level

Because changing the log level can impact resources and ultimately system performance, a time period for resetting the level is required.

  • Choose a time period for the logging to reset. This selection applies to both session-based logging and system wide. Once selected, the logging level will automatically reset to the default level when the time period is complete. The default is 5 minutes.

    Note:

    Session-based logging is automatically terminated when the user logs out as well.

To Enable Logging Database Messages to a File

The database message logging framework writes to a table by default, but you can write to a log file for a specified duration. This file can then be made available and downloaded using the Support Tools.

  • Select a duration for all database messages to be written to a log file.

To Reset the Logging Level

Because changing the log level can impact resources and ultimately system performance, a time period for resetting the level is required.

  • Choose a time period for the logging to reset. This selection applies to both session-based logging and system wide.

    Once selected, the logging level will automatically reset to the default level when the time period is complete. The default is 5 minutes.

    Note:

    Session-based logging is automatically terminated when the user logs out as well.

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